A Testimonial For Lynne Ronen

October 16th, 2008 11:22 AM

Dear Lynne -

 

Please post this to your web site.  After nearly three years of trying to get my sister to move from San Francisco to Livermore, it is finally going to happen, and I want everyone to know what a jewel they'd find in you, not only as a realtor, but as a human being who sincerely cares what is best for her clients and their families.

 

When we found you through your shortsales911now.com web site, it was on a holiday weekend, Sunday to boot.  We saw an REO that looked interesting and called to inquire. Much to our surprise, you picked up the phone personally.  We had made other calls to realtors that day and before and received voice mail after voice mail and left message after message, none of which were returned in a timely fashion or at all, in most cases.  Well, not only did you answer your phone, you offered to show us the place IMMEDIATELY! Of course, that was a total shock because, after all,  it was a holiday weekend.  You seemed very eager to be of assistance, so we accepted your invitation to meet at the property within the hour.  In the meantime, you had to hunt down the listing agent to get the lock box combo so we could go into the premises, but somehow you pulled it off on extremely short notice.

 

The house had great curb appeal and good bones, as you know, but needed a lot of work to become habitable.  Still, it was still a good value, so my sister wrote an offer right then and there for list price.  When the bank countered for $10,000 more, my sister wasn't comfortable with this tactic and held firm and countered back at list. This was the first time we saw how much you believe in doing what is right for the client.  The bank accepted, but had dragged its feet long enough to miss the deadline to respond, which, as luck would have it, opened up another opportunity even better!

 

Just at the same time the bank accepted my sister's offer, another REO had freshly popped up in the market.  It was only 24 hours old, but looked even better than the first.  In spite of having a good deal in hand, you did not try to deter us from looking into it and jumped at the opportunity to screen it with me for my sister.  The minute you saw it, you knew it was the perfect fit for her.  Not only would it require less time and money to fix up, it was only .2 of a mile from my own home! Right then and there, pics were emailed to my sister.  She liked what she saw so you, again, even with a good deal already in hand, and as risky as REO negotiations can be, you put your personal interests aside and told her in not uncertain terms to "GO FOR IT!".   REO purchases being what they are - COMPETITIVE - especially with all these cash buyers out there right now hunting for investment properties you committed to staying focused and persistent in keeping my sister's situation in the forefront of the bank's eye.  In the meantime, your husband, Dannial, locked in a terrific rate and pre-approval for her.

 

In spite of the having to beat out cash buyers and the lender's continued nitpicky demands (even though she was already pre-approved!) that your husband had to push through patiently, the house today, after a few short weeks,  has been officially recorded as my sister's! 

 

All of these things I've said are absolutely true, but what is key for prospective clients to know is that as competitive and detached as the REO transaction process can be, your skilled diplomacy at shaping the bank's personal connection to my sister made it hard for them to  say "no" to her offer.  This deal may have easily gone to someone else in the pile, but thanks to you, the real fun can now begin, and I'm pulling out my painting clothes and cleaning supplies to help her put her personal touches on the new place she'll be calling home!

 

Thanks to you for all you've done to make this happen!

 

Most Sincerely,

 

Meredith MacDaniel and Brabara MacDaniel

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